We are investigating an API service degradation for a number of customers.

We are pleased to confirm that the issues which affected some of our services are now resolved. We’re sorry that this happened and a full root cause analysis will take place.

We pride ourselves on delivering the highest quality of service, and when our performance monitoring identifies that we are not meeting our usual high standards, we take immediate action, as we did in this case.

Should you have any questions, please contact your account manager or contact our support team.

A number of our customers have reported issues relating to their API keys. We are investigating this now.